Refund policy
At 3L Apparel, all sales are final. Due to the limited-drop nature of our collections, we do not offer refunds. Once an order is placed, it cannot be refunded under any circumstances.
Exchanges Only We understand that sizing can be tricky. In the event of a sizing issue or defective item, we may offer an exchange at our sole discretion. Please note that because our products are released as limited drops, we cannot guarantee that your desired size or style will be available at the time of your exchange request. Exchanges are subject to current inventory availability.
Eligibility for Exchange Requests To be considered for an exchange, the following conditions must be met:
- Request must be submitted within 2 days of delivery
- Item must be unworn, unwashed, and in original condition with all tags attached
- Items marked as Final Sale are not eligible for exchanges under any circumstances
Return Shipping If an exchange is approved, the customer is responsible for all return shipping costs. We recommend using a trackable shipping method, as 3L Apparel is not responsible for lost or undelivered return packages.
Restocking Fee A 10% restocking fee will be applied to any approved exchange or store credit request, deducted from the original order value.
Defective or Incorrect Items If you received a defective or incorrect item, please contact us within 2 days of delivery at 3lapparelpr@gmail.com with your order number and photos of the issue. We will review and respond within 2 business days.
Contact For any questions regarding this policy, reach out to us at 3lapparelpr@gmail.com